Lisa has worked as a consultant with Auto Advisory Services for more than three years and a contract attorney with Auto Advisory Legal for nearly two years. She drafted commission pay plans, employee handbooks, job descriptions, warranty documents, and various custom forms relating to vehicle sales or service. She reviewed and negotiated dealership agreements with vendors and lenders. Her background also includes assessing and providing guidance regarding lawsuit exposure as well as negotiating settlements of customer complaints and accusations by the DMV and the California Air Resources Board. Lisa created and implemented loss prevention programs designed to promote legal compliance among dealership employees. Also, Lisa has developed and implemented Auto Advisory Services’ Customized Compliance Certification (CCC) program. While heading the CCC program, Lisa created custom codes of ethics forms for salespeople as well as sales and finance managers. As part of the CCC program, Lisa also conducted compliance seminars and numerous legal workshops for dealership managers.